Writer is a comprehensive, secure, and scalable enterprise AI platform that enables businesses to build custom generative AI applications tailored to their specific needs. It distinguishes itself by offering a full-stack solution, including its proprietary family of large language models (LLMs), called Palmyra, that are purpose-built for various industries and tasks, and are benchmarked as top-performing in key areas like medical question answering and translations. A standout feature is Writer’s graph-based retrieval-augmented generation (RAG), called Knowledge Graph, which provides enhanced accuracy and minimizes hallucinations compared to traditional vector-based RAG. This advanced RAG anchors AI in company data, yielding more relevant and reliable insights for a variety of applications.
Writer empowers a broad range of users—from business professionals to developers—to create AI-driven solutions with ease. Business users can build no-code AI apps, while developers have access to powerful APIs and an open-source framework. Writer’s platform prioritizes data security, never using customer data for model training and providing transparent control with features like SSO, multi-factor authentication, and a zero-data retention policy. The platform also ensures compliance with global privacy laws (GDPR, HIPAA), and security standards like SOC 2 Type II. With flexible deployment options, multi-cloud management, and options like single-tenant support, Writer streamlines AI adoption, and allows businesses to efficiently leverage the power of generative AI across various functions, from optimizing internal workflows to enhancing customer interactions.